Rodel Doria - AI Agentic Product Manager
Senior IT Product Manager at Salesforce | 14+ Years ITSM | Seattle, WA
Rodel Doria is an AI Product Manager and self-coding technical leader with 14+ years of progressive experience at Microsoft, Symetra, and Salesforce. He specializes in agentic AI systems, multi-agent orchestration, LLM engineering, and enterprise ITSM transformation.
Career Highlights
- Salesforce: Senior IT Product Manager leading agentic ITSM transformation (2025-Present)
- Salesforce: Senior Manager, Program Management — 10+ acquisition integrations (2019-2025)
- MILES: Founder — Agentic AI orchestration platform with voice interfaces and RAG (2023-Present)
- SavorDish: Founder — AI-powered recipe platform at savordish.com (2025-Present)
- Symetra: Senior Program Manager, ITSM Lead — 99.8% availability (2014-2019)
- Microsoft: Program Manager — 8 major releases, zero critical defects (2013-2014)
Core Competencies
- Agentic AI Systems & Multi-Agent Orchestration (CrewAI, LangChain, AutoGen)
- LLM Engineering (OpenAI GPT-4o, Claude, Llama 3, RAG, Pinecone)
- Full-Stack Development (TypeScript, React, Node.js, Python, PostgreSQL)
- ITSM Transformation & Agentforce Platform
- Conversational AI & Voice Interfaces
- Product Strategy & Roadmap Development
Key Results
- 30% operational efficiency gains through AI-driven system integration
- 25% customer satisfaction improvement via timely feature delivery
- 50% scalability enhancement in post-acquisition IT governance
- 5+ production AI applications shipped end-to-end
- CMDB compliance improved from 67% to 94%
- 99.8% system availability achieved
Seeking
Director/VP of AI Product, Head of AI Strategy, or Chief AI Product Officer roles. Open to remote leadership and global relocation.
Contact
Email: rodeliodoria@gmail.com | Phone: (253) 203-5143 | LinkedIn: linkedin.com/in/rodeldoria
Education: Seattle Pacific University | Certifications: SAFe Agilist, ITIL Foundation, AI for Project Managers